Download the swa entertainment app
Now you can stream this media directly to your smartphone, laptop or tablet instead of downloading the app for access. Prior to these recent changes, passengers had to download the Southwest app before boarding a flight in order to access the entertainment portal. After completing a series of steps to connect to Southwest WiFi, passengers were able to access movies, TV and music.
The plane had already started boarding when I got there. Perhaps, when delays happen, it would be polite to let people who have connections get off first. Especially when the connecting flights are that close to leaving. Needed to change a ticket; departure airport and date. I initially called Customer Support. There was a wait period and the system offered a call back. Since I was on my landline with the information needed on my mobile device. I contemplated waiting for the call back but while looking at the mobile I saw that I could possibly do the changes modify myself.
Additionally I could have paid with other options such as Apple Pay and Paypal. In this case the need for human intervention was not needed. However there have been times that is has been needed. This will be a major differentiator for your airline. As a cost of doing business. Your overall profits will be rewarded.
In summary- instead of waiting 16 mins for a call back. I was able to handle my business with Southwest in under 5 minutes. Again the process was Great!!
The developer, Southwest Airlines Co. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Food and Drinks. Lights, camera View all movies. Live TV flies free.
Ready for takeoff? Step 1 Head to your Settings. Using our Inflight Internet is fast and easy. Learn more about our food and drink policies. Contact Us Help Center. Do Not Sell My Info. Need help? Managing Editor - Joanna has worked in publishing for more than a decade and is fast becoming a go-to source for commercial aviation analysis. Joanna Bailey Managing Editor - Joanna has worked in publishing for more than a decade and is fast becoming a go-to source for commercial aviation analysis.
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